Privacy Policy JKK77 – Player Data Protection & Privacy

1. Introduction and Scope of This Policy

JKK77 (hereinafter referred to as "we", "our platform" or "jkk77") is an online gaming platform operating under the domain jkk77.onl. We are committed to protecting the privacy of every individual who uses our services, whether as a registered player or a website visitor.

This privacy policy applies to all personal information collected through:

• The jkk77.onl website and all pages associated with it.
• The jkk77 mobile app is available on iOS and Android.
• All communication channels including live chat, email, and messaging platforms.
• Any new services or features we add from time to time.

This policy does not apply to third-party websites or services that may be linked from our platform. We encourage you to read the privacy policies of other websites separately.

2. Information We Collect

We collect various types of information depending on how you interact with the jkk77 platform. This information is divided into two main categories:

A. Information You Provide Directly

• Registration Information: Full name, date of birth, email address, phone number and the password you create when registering an account.
• Identity Verification Information (KYC): Copies of your identity card, passport, driving licence, or other identity documents we request for account verification purposes.
• Financial Information: Bank account details, e-wallet account numbers, and other payment information required to process deposits and withdrawals.
• Contact Information: Content of correspondence, complaints, support requests or feedback you send to us.

B. Information Collected Automatically

• Device and Technical Data: IP address, browser type, operating system, screen resolution, and device information used to access the platform.
• Usage Data: Pages visited, session duration, games played, betting patterns and in-platform actions.
• Cookie Data: Information collected via cookies and similar tracking technologies to enhance the user experience.
• Location Data: General location information based on IP address for legal compliance and security purposes.

3. How We Use Your Information

The information we collect is used solely for the following purposes, with no undisclosed use:

We will not use your data for any purpose not stated above without obtaining your consent first. If we intend to use your data for a new purpose, we will notify you and obtain the appropriate permission.

4. Data Sharing and Disclosure

JKK77 follows a data minimisation principle. We only share your information under the following limited circumstances:

• Trusted Service Providers: We share necessary data with payment providers, identity verification companies and technology infrastructure providers who are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose your information to government authorities or regulatory bodies where required by Malaysian law or a valid court order.
• Fraud Prevention: In cases involving fraud, money laundering, or financial crime, we reserve the right to share relevant information with the responsible authorities.
• Business Transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred to the receiving entity, subject to equivalent privacy protections.

In all of the above situations, we ensure that recipients of your data are bound by appropriate data protection obligations. We do not share your data with third-party advertisers or data brokers for commercial purposes.

5. Data Retention Period

We retain your personal information for as long as your account is active or as long as necessary to provide services to you. Specific retention periods are as follows:

• Active Account Data: Retained for the duration your account remains active on jkk77.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction date in accordance with Malaysia's financial and tax legislation.
• KYC Documents: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) requirements.
• Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
• Cookie and Analytics Data: Retained for 12 to 24 months depending on the type of cookie.

Once the designated retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

6. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by us:

• Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date the request is received.
• Right to Rectification: If the data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to our legal obligations to retain specific records.
• Right to Restrict Processing: You may request that we restrict how we use your data in certain situations as defined by law.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

7. Use of Cookies and Tracking Technologies

JKK77 uses cookies and similar technologies to enhance the user experience, analyse platform performance and personalise content. The types of cookies we use are:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform — pages visited and time spent — to help us improve our services.
• Functional Cookies: Saving your preferences such as language, display settings and game preferences so you do not need to reset them each time.
• Analytics Cookies: Helping us understand overall platform usage patterns for continuous improvement.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and user experience of the jkk77 platform.

8. Data Security Measures

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or unauthorised alteration:

• 256-bit SSL encryption for all data transmitted between your browser and our servers.
• Sensitive data stored in the database is encrypted using the AES-256 algorithm.
• Multi-layer firewall and intrusion detection system (IDS) operating 24/7.
• Strict access controls — only authorised staff may access user data, and all access is logged and audited.
• Penetration testing and security audits conducted regularly by independent parties.
• Integrated data backup procedures to ensure information recovery in the event of a system failure.

9. Children's Privacy

The jkk77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.

If we find that personal data of a minor has been collected without appropriate age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians with concerns about this matter may contact us through our support channels.

10. Amendments to This Privacy Policy

JKK77 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, new technologies or evolving legal requirements.

Each time we make a significant change, we will:

• Displaying a clear notice on the homepage of our platform.
• Sending notifications to the email address registered to your account.
• Updating the "Last Updated" date at the top of this document.

Your continued use of the jkk77 platform following any amendments constitutes your acceptance of the updated policy. We encourage you to review this page periodically.